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Fancy Nails

+1 203-597-8478
495 Union St #2006, Waterbury, CT 06706 United States of America
Open Today: 11:00 AM - 07:00 PM

Amenities

From the business
  • Identifies as women-owned
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Crowd
  • LGBTQ+ friendly
Payments
  • Credit cards

Best PlaceJuice Reviews

Ms. Kim has been doing my nails and waxing for years! I’ve NEVER been disappointed. She always makes time for me if I need a last minute appointment. I get courteous service, not only from Ms. Kim but from the owner/manager Ms. Cindy. The attached picture is my “go to” look, with an occasional color change for the tip color, tasteful stiletto.
I’ve been coming here on and off for 2 years now. Never had an issue and always loved my nails. However today I went in for a full set and although the girl was friendly and nice my nails r awful. She not only hurt me in the process by trying to rush with the file she made me slightly bleed with the electric file tool. Her coworkers just kept looking at me as if they felt bad. I’m really disappointed by this experience and my nails as I spend good money at this establishment ,my nails r unevenly sized and sloppily done. The whole
Time
I contemplated whether it was worth it or not to say something to the manager. They were about the close, and I didn’t wanna embarrass the poor girl. Super disappointed that you wasted my money.
This was my first time at this business. I just walked out of the shop very disappointed because the nail tech did a very messy and rushed job. He was very rude and uninterested in his job. He didn’t clean up under the nails or polish the nails thoroughly. I walked out with nail polish all over my hands. I would never recommend this business. Stay away!!!! They do not live up to their name. Currently removing the nails to get it done at another location tomorrow.
I loved it! The people all treated me great and I love my nails! Overall a great experience
Omg!!! I will never go here again!!! 1st of all they didn't go over my white gel polish with gel like they're supposed to, when I tried to make an appointment with "Tony" to get something "specific" done (I had a pic from Instagram) he acted like he didn't have time..."wait u dont have time to schedule an appointment?!, one that will cost quite a bit of money? Get the hell out of here I'll take my money somewhere else", which is exactly what I did!!
I went to "Stone Nail Bar" up behind the new Pepe's in Wtby they did a way better job than Fancy Nails ever has!!!!
I should have read the reviews for the business before walking in. Very rude and entitled employees. I just moved to the area and saw great work through IG and when I arrived for my appointment I was given such an attitude just because he didn’t know I had nails. After tugging on my nails I just walked out didn’t even let the appointment begin. He didn’t want to be bothered doing the work with my nails passing up on money willing to be paid makes you feel like you aren’t worthy on him working on your nails. Read thoroughly through the reviews they are very accurate of what you’ll get.
charged extra for shape and length of acrylic nails when I have been to many other nail salons and they don’t charge extra for this. Also was not given gel when I had asked for gel. Workers very rude. Rushed through doing my nails and nails came out crooked and uneven.
Went there with my friend and everything was a mess. We didn’t like our nails at all and workers were rude. Also they charged me extra for something I didn’t ask for.

Quick Facts About Fancy Nails

Fancy Nails Place, based on the comments provided, has a mix of strengths and weaknesses. It is important to note that experiences at nail salons can vary greatly depending on the individual nail technicians and specific circumstances, so these comments may not reflect the overall quality of the establishment. Here is an analysis of the strengths and weaknesses mentioned in the comments:
Strengths:
1. Experienced and Consistent Service: One commenter mentions that they have been going to Ms. Kim for years and have never been disappointed. This suggests that Ms. Kim has consistently provided excellent nail and waxing services, building a loyal customer base.
2. Flexible and Accommodating: Another customer mentions that Ms. Kim and the owner/manager, Ms. Cindy, are always willing to make time for last-minute appointments. This highlights their commitment to customer satisfaction and willingness to accommodate their clients' needs.
3. Courteous Service: The same commenter notes that they receive courteous service not only from Ms. Kim but also from Ms. Cindy. This indicates that the staff is friendly, respectful, and provides good customer service.
4. Positive Overall Experience: One customer expresses that they loved both the people and their nails, describing their experience as great overall. This suggests that they had a positive experience with the salon and its services.
Weaknesses:
1. Poor Quality Work: Several commenters mention being disappointed with the quality of their nails. One customer specifically notes that their nails were unevenly sized and sloppily done, while another mentions messy and rushed work.
2. Inattentive and Rude Staff: Multiple customers reported encounters with unfriendly or rude staff. One commenter mentions a nail technician being rude, uninterested, and not properly completing the service. Another mentions feeling disrespected when the nail technician didn't know they had nails, suggesting poor communication and customer service skills.
3. Outdated Techniques and Charges: One customer mentions that they were charged extra for the shape and length of their acrylic nails, which they hadn't experienced at other salons. This suggests inconsistent pricing practices and potentially outdated charges. Additionally, several customers express dissatisfaction with not receiving gel polish despite requesting it.
4. Lack of Attention to Detail: A customer mentions that the nail technician didn't clean under their nails or thoroughly polish their nails, resulting in nail polish all over their hands. This suggests a lack of attention to detail or thoroughness in the services provided.
5. Negative Overall Experience: One customer states that they will never return to Fancy Nails Place, indicating a very poor overall experience with rude workers, a messy job, and overcharging.
In conclusion, while Fancy Nails Place has some strengths such as experienced and accommodating staff and positive overall experiences, it also faces significant weaknesses in terms of poor quality work, inattentive and rude staff, inconsistencies in charging and techniques, and lack of attention to detail. These weaknesses raise concerns about the salon's overall quality and customer satisfaction. It is important for the owners and managers of Fancy Nails Place to address these issues and improve their services in order to maintain and attract customers.


Place Pictures

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Today

Opening Hours

Monday 11:00 AM - 07:00 PM
Tuesday 11:00 AM - 07:00 PM
Wednesday 11:00 AM - 07:00 PM
Thursday 11:00 AM - 07:00 PM
Friday 11:00 AM - 07:00 PM
Saturday 11:00 AM - 07:00 PM
Sunday 02:00 AM - 06:00 PM

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